Alertus Mobile App

Installing & Setting up the Alertus Mobile App

Before users can receive Alertus Mobile App Mobile Alerts the appropriate application must be downloaded, installed and configured on the user’s iOS or Android device.

  1. Download and install the Alertus Mobile Application from the iOS App Store or Google’s Play Store.
  2. Once the Alertus Mobile App has been installed, open and configure the
    application by completing the following steps (screen views may differ from those
    depicted):
    1. Enter NorQuest under Organization Code and click the Submit button
    2. Enter your NorQuest email address that has been issued to you
      Note: This cannot be a personal email address
    3. Navigate to your email account, locate an email from noreply@mobile.alertus.com with a subject line of “Confirm your account” and click on the email verification link. Check Junk Email if you are unable to find it.
    4. Click the Email Verified button within the Alertus Mobile App.
    5. Click Done. You are now subscribed to receive mobile alerts
  3. Click on the My Subscriptions Icon to verify or change the groups that you are a
    member of. This will dictate the type/area of notifications you receive.

In Case of Emergency

In the event of an EMERGENCY dial 911 for Police, Fire or Ambulance.

Make a SECOND CALL to Security at 780.644.6225 (Desk) or 780.991.4573 (Cell), or Facilities at 780.644.6215.


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