Communication and Documentation in the Health-Care Environment - HLTH 1033

Credit(s): 4 | Hours: Lecture - 30, Lab - 30, Other - 0

Strong communication skills are an important part of being a successful health care aide, and this course focuses on the roles and responsibilities of the health care aide when communicating effectively as a member of the collaborative care team. The health-care environment requires competent digital literacy skills, including verbal, written, and electronic communication. Students will learn about professional communication with other team members, clients, and client’s families; written communication, including documentation in client records and report completion; problem-solving strategies; and how to handle conflict successfully. Techniques for communicating effectively with clients from all cultures while demonstrating cultural competence and an understanding of the diversity of individuals will be included. Communication strategies for overcoming the challenges and barriers to communication between the client and caregiver caused by disease, illness, and aging will also be discussed.

Program/Plans: HCAC

For tuition & fees information, use our Tuition & Fees Estimator.

Term Section Class Duration Schedule Open Studies

Drayton Valley

Winter KE01 12238 Jan 6 - Mar 28, 2020 Thu: 06:00 PM - 09:00 PM
Tue: 06:00 PM - 09:00 PM
Tue, Thu: 06:00 PM - 09:00 PM

Edmonton

Winter A03 12195 Jan 6 - Apr 3, 2020 Fri: 08:00 AM - 11:00 AM
Winter A04 12206 Jan 6 - Apr 3, 2020 Fri: 10:00 AM - 01:00 PM
Spring A05 21257 May 4 - Jul 31, 2020 Fri: 10:00 AM - 01:00 PM
Spring A06 21268 May 4 - Jul 31, 2020 Fri: 10:00 AM - 01:00 PM
Term Section Class Duration Schedule Open Studies

Online

Winter O02 12183 Jan 6 - Apr 24, 2020
Term Section Class Duration Schedule Open Studies

Workplace

Winter W02 12483 Apr 19 - Jun 6, 2020
Spring W03 21302 May 17 - Jul 4, 2020
Spring W04 21304 Jun 21 - Aug 8, 2020
Spring W05 21306 Jul 19 - Sep 5, 2020
Spring W06 21308 Aug 16 - Oct 3, 2020