Quality Management - BUSD 2027

Quality Management provides students with techniques to improve product/service quality by identifying and measuring production and service flow variability. This course introduces basic quality management concepts and history and builds on that knowledge to explore Statistical Process Control (SPC) based quality improvement techniques to diagnose, reduce, and eliminate causes of variation and to assist in process improvement, production control, production planning, and decision making a brief review of the fundamentals of statistics, probability, and their applications in quality management is provided, and various measurement and control techniques --for example, charts for variables and attributes, are presented.

Note: Prerequisite BUSD 1013. Restricted to Business Administration and Open Studies.


This course is delivered in a classroom setting with face-to-face instruction at regularly scheduled times.
Term Duration Schedule Class Section Open Studies

Edmonton
Winter Jan. 6 - Apr. 18, 2025 Mon, Wed: 03:30 - 05:00 pm
 10253 A01 Yes

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This course can be taken through Open Studies or through our Business AdministrationRead our application guide and apply now.

Tuition and fees for 2024-2025 Open Studies

Tuition estimate + Fees estimate = Total estimate
One 3-credit course $495 $714.70 $1,209.70
See the detailed fees for this course
Digital resource fee: $7.00 max per term
Program and supplies fee: $19.2 max per term
Registrarial and student service fee: $41.00 max per term
Student technology fee: $12.00 max per term
Students’ Association fees
Health and dental plan: $386.00 per year
Students’ Association: $51.50 per term
U-Pass: $180.00 per term
Legal plan: $18.00 per year

Note: You may be eligible to opt out of some Student Association fees after enrolling. Visit Tuition and Fees for more information.

Tuition estimate + Fees estimate = Total estimate
One 3-credit course $1497 $714.70 $2,211.69
See the detailed fees for this course
Digital resource fee: $7.00 max per term
Program and supplies fee: $19.2 max per term
Registrarial and student service fee: $41.00 max per term
Student technology fee : $12.00 max per term
Students’ Association fees
Health and dental plan : $386.00 per year
Students’ Association : $51.50 per term
U-Pass : $180.00 per term
Legal plan : $18.00 per term

Note: You may be eligible to opt out of some Student Association fees after enrolling. Visit Tuition and Fees for more information.

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