Communication and Documentation in the Health-Care Environment - HLTH 1033

Strong communication skills are an important part of being a successful health care aide, and this course focuses on the roles and responsibilities of the health care aide when communicating effectively as a member of the collaborative care team. The health-care environment requires competent digital literacy skills, including verbal, written, and electronic communication. Students will learn about professional communication with other team members, clients, and client’s families; written communication, including documentation in client records and report completion; problem-solving strategies; and how to handle conflict successfully. Techniques for communicating effectively with clients from all cultures while demonstrating cultural competence and an understanding of the diversity of individuals will be included. Communication strategies for overcoming the challenges and barriers to communication between the client and caregiver caused by disease, illness, and aging will also be discussed.

Note: Restricted to Health Care Aide.


This course is delivered in a classroom setting with face-to-face instruction at regularly scheduled times.
Term Duration Schedule Class Section Open Studies

Edmonton
Fall Sep. 3 - Dec. 20, 2024 Mon: 12:30 - 03:30 pm
Tue: 12:30 - 03:30 pm
 40580 A01 No
Fall Sep. 3 - Dec. 20, 2024 Tue: 08:00 - 11:00 am
 40583 A02 No
Winter Jan. 6 - Apr. 25, 2025 Wed: 12:30 - 03:30 pm
 10563 A03 No
Winter Jan. 7 - Apr. 25, 2025 Mon: 12:30 - 03:30 pm
 10571 A04 No
Winter Jan. 6 - Apr. 14, 2025 Mon, Wed: 06:00 - 09:00 pm
Mon: 06:00 - 09:00 pm
Tue: 06:00 - 09:00 pm
Wed: 06:00 - 09:00 pm
 10575 E01 No
Spring May 5 - Jul. 28, 2025 Mon: 12:30 - 03:30 pm
 20163 A05 No
Spring May 5 - Jul. 8, 2025 Tue: 12:30 - 03:30 pm
 20166 A06 No
Spring May 5 - Jul. 18, 2025 Mon: 06:00 - 09:00 pm
 20174 E02 No
This course is offered in an online setting. There are no scheduled classes, and you will learn at your own pace. Courses have start and end dates, assignments may have due dates assigned to them. The lab portion of this course may need to be completed in-person.
Term Duration Schedule Class Section Open Studies

Online
Fall Sep. 3 - Dec. 20, 2024 40586 O03 No
Winter Jan. 6 - Feb. 10, 2025 10584 O01 No
Winter Jan. 6 - Apr. 2, 2025 10590 O02 No
Winter Jan. 7 - Feb. 8, 2025 Tue, Wed: 04:00 - 07:00 pm
 10588 Q01 No
Spring May 5 - Jul. 25, 2025 20170 O03 No
This course is offered in an online setting. Your course will be taught in real-time at regularly scheduled times. The lab portion of this course may need to be completed in-person.
Term Duration Schedule Class Section Open Studies

Online
Winter Jan. 6 - Feb. 11, 2025 Tue, Thu: 05:30 - 08:30 pm
 10594 C01 No
Term Duration Schedule Class Section Open Studies

HCA Workplace classes
Fall Oct. 22 - Dec. 3, 2024 42318 W06 No
Fall Nov. 21, 2024 - Jan. 02, 2025 42319 W07 No
Fall Dec. 22, 2024 - Feb. 02, 2025 42320 W08 No

Standard HCA classes
Fall Oct. 22 - Dec. 3, 2024 42284 W26 No
Fall Nov. 21, 2024 - Jan. 02, 2025 42285 W27 No
Fall Nov. 22, 2024 - Feb. 02, 2025 42286 W28 No

HCA Workplace classes
Winter Jan. 26 - Mar. 8, 2025 10598 W09 No
Winter Feb. 23 - Apr. 5, 2025 10565 W10 No
Winter Mar. 30 - May 10, 2025 10567 W11 No
Winter Apr. 25 - Jun. 7, 2025 10569 W12 No

Standard HCA classes
Winter Jan. 26 - Mar. 8, 2025 10573 W29 No
Winter Feb. 23 - Apr. 5, 2025 10578 W30 No
Winter Mar. 30 - May 10, 2025 10580 W31 No
Winter Apr. 25 - Jun. 7, 2025 10582 W32 No

HCA Workplace classes
Spring Jun. 29 - Aug. 9, 2025 20161 W02 No

Standard HCA classes
Spring Jun. 29 - Aug. 9, 2025 20168 W22 No

HCA Workplace classes
Summer Jul. 27 - Sep. 6, 2025 30050 W03 No
Summer Aug. 22 - Oct. 4, 2025 30052 W04 No

Standard HCA classes
Summer Jul. 27 - Sep. 6, 2025 30046 W23 No
Summer Aug. 22 - Oct. 4, 2025 30048 W24 No

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This course can be taken through one of our many programs. Read our application guide and apply now.

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