Difficult Conversations - XBUS 1925

In this course, learners explore the best-known theories and authors to understand why difficult conversations arise, how they escalate, and what tools and techniques can help them prepare for and execute a difficult conversation.

This course is part of the following program:

Inspiring Teams

This is an in-page alert component.

No classes are currently scheduled.
Please sign up to be notified when classes are added.

* Required fields
Privacy notice statement

The personal information requested on this form is collected under the authority of section 33(c) of Alberta’s Freedom of Information and Protection of Privacy Act and will be used to process your request for information, for internal statistical and enrolment management purposes and to provide ongoing information regarding our courses, programs or events. For information about the collection and use of this information, contact the Regulatory & Compliance Coordinator at 10215 108 Street NW, Edmonton, AB, T5J 1L6, Tel. 780.644.6000.

Custom training

Your organization wants to break through—to advance skills and deliver results. That’s where we come in. Choose from our many training areas, including Diversity and Inclusion, Leadership, and Workplace Skills. We can customize programs and courses based on your team’s needs.

Talk to us today »

Have a question about the Difficult Conversations course?

Request more information »