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Flight Attendant

Ever wonder what it’s like to be a flight attendant? This course is designed to prepare you for a career in aviation. From medical incidents to in-flight emergencies and procedures, our experienced instructors will give you the tools and knowledge to help your career take flight!

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  • Learn about basic information about airplanes and the role of a flight attendant
  • 8 days of training, plus 1-2 hours of study per week

What is a Completion certificate

Ministry-approved teaching and learning activities that provide practical training for rapid entry into frontline jobs but do not culminate in a parchment/credential.

What to expect from the program

This course prepares flight attendant students to deal with any situation that may arise. Training content is based on the Transport Canada Flight Attendant Training Syllabus and applicable Canadian Aviation Regulations for the private operator and commuter operations aviation sectors.

Who should take this program

If you’re looking for an exciting career with opportunities to travel, this is the course for you. Anyone over 18-years-old with a clean background check and valid passport can take this course.

What you’ll learn

Topics include:

  • medical incidents, inflight emergencies and procedures
  • Persons Assigned Onboard Duties (PAOBD)
  • safety and emergency equipment, security, standard safety procedures
  • high altitude, the mechanics of flight
  • executive customer service, interference with crew members, cabin crew communications, captain’s commands, and much more.

Learners will also achieve the Certified Guest Service Professional designation, emergency first aid and CPR certification, food safety certification, and WHMIS certification, among others.

Additional information

To become a flight attendant, some of the industry requirements include (but are not limited to) a high school diploma, valid passport, well-groomed appearance, minimum age of 18, clean background check, and excellent health.

Emma McGilvery - Flight Attendant

NorQuest makes it so easy. There is so much help from the instructors and the program was only once a week on Saturdays. It was so flexible that I was able to keep the job I already had while I was in the program.


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The personal information requested on this form is collected under the authority of section 33(c) of Alberta’s Freedom of Information and Protection of Privacy Act and will be used to process your request for information, for internal statistical and enrolment management purposes and to provide ongoing information regarding our courses, programs or events. For information about the collection and use of this information, contact the Regulatory & Compliance Coordinator at 10215 108 Street NW, Edmonton, AB, T5J 1L6, Tel. 780.644.6000.

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