This fast-paced, 12-week Medical Office Assistant program prepares you to become a valuable asset to health-care teams by supporting physicians and other health-care professionals with essential administrative support.
I loved my instructors. They taught me everything I needed to know to start managing a doctor’s office.
What to expect from the program
Students learn medical terminology, along with a variety of administrative skills such as scheduling, billing, panel management, and medical record software. With a focus on customer service, students also learn basic clinical skills such as measuring height, weight, and blood pressure.
Graduate with experience
NorQuest College believes in the importance of on-the-job experience that provides an enriched learning opportunity.
You’ll graduate this program with 150 hours of work experience from a practicum.
Your practicum may be in your community or close by. Your schedule may include day, evening, or night shifts any day of the week, including weekends and holidays. You will work full-time during the practicum and provide your own transportation to the facility.
Flexible learning
This program is designed to be accessible and meet students where they are at in their lives, regardless of background. It offers:
- Flexible delivery options, including blended or online anytime, full time or part time
- Frequent start dates
- Compressed learning to an in-demand credential in 12 weeks
- Multiple admission pathways, even for those without traditional academic qualifications
Recommended qualifications
Students are more likely to be successful in this program if they:
- have access to a PC computer with a stable Internet connection.
- have keyboarding and basic computer skills.
- can type 40 words per minute before the program starts.
- are able to dedicate 40-50 hours per week for full-time studies.
This program is not suitable for international students as the work permit needed for the practicum may not arrive in time.
Career opportunities
Graduates have opportunities to work in medical offices and other health-care settings such as physical therapy clinics, diagnostic imaging labs, hospitals, and community health centres.
For more information about the career see:
What to expect as a medical office assistant
You are more likely to be successful in this career if you:
- enjoy working with the public
- are physically and emotionally able to manage workplace demands
- are able to work shift work, including evenings and weekends
- work well in a team environment
- enjoy administrative tasks and are committed to customer service
Important information for international students
We appreciate your interest in this program. However, this program is not available to international students at this time. For a full list of programs available to international students, please visit the programs and courses page.
If you're not sure which program is perfect for you, NorQuest's International Student Recruiters can help. Contact international.recruitment@norquest.ca or book a meeting.
Dental Office Assistant
In this condensed, intensive 12-week certificate program you will learn how to handle the administrative functions of a dental practice. You will learn about dental terminology, dental office procedures, dental...Hospital Unit Clerk
This fast-paced, 16-week Hospital unit clerks are the first point of contact for patients and play a vital role in managing communication and information in hospital nursing units. Learn medical terminology, how to...Veterinary Office Assistant
As a valued member of the veterinary team in clinical, emergency, or specialty hospital settings, veterinary office assistants support practices with essential administrative skills. Get working in this exciting...Have a question about the Medical Office Assistant program?