LINC Works

Improving Newcomer Workplace Readiness

Curriculum Materials

Material developed for this project is for literacy learners at Canadian Language Benchmark (CLB) 3 and CLB 5. It is designed to be used in Language Instruction for Newcomers to Canada (LINC) classes and therefore includes portfolio-based language assessment (PBLA). The material is designed for accessibility by new or experienced instructors.


  1. Module process
    Modules go through a rigorous process to ensure appropriate level and usability. The process varies slightly by topic and developer but includes all or some of the following:
    • development by CLB/essential skills (ES) expert
    • review by LINC teacher/coordinator
    • review by PBLA expert
    • review by ES expert
    • initial piloting
  2. Module components
    Modules vary in size, but average 30-40 hours of learning activities. The components of the curriculum modules include:
    • module plan
    • lesson plan
    • needs assessment
    • pre-/post-checklist of skills
    • learning activities include:
      • handouts, PowerPoint presentations, audio files and Internet resources
      • skill building and skill using activities
      • list of recommended additional skill building resources
    • PBLA tasks
    • reflection activities including learner self-reflections, goal setting, checklists, etc.
  3. Module topics:
    • Introduction to Work
    • Who Am I in the World of Work
    • Employment Goals
    • Job Search
    • Application Forms
    • Resume & Cover Letter
    • Interviews
    • Workplace Safety Basics
    • Workplace Culture
    • On the Job Basics 1
    • On the Job Basics 2
    • Introduction to Customer Service
    • Introduction to Service Support – Non-Food
    • Introduction to Service Support – Food
    • Introduction to Sales Support
    • First Aid Basics

Certificate/ticket preparation courses:

  • First Aid
  • Food Safety

Work placement course includes:

  • How to guide for coordinating work placements, course processes and timelines
  • Instructor guide including lesson plans
  • Learner material including handouts

Next Steps

  • Additional topics will be identified and developed as piloting expands.
  • Draft material will be made available on an on-going basis. Different components and topics will be available at different times. The purpose of this is to facilitate receiving additional feedback to incorporate into the materia

Request Curriculum Materials


Project Leads:

Lisa Rochman, Associate Dean
Faculty of Foundational, Career, & Intercultural Studies
NorQuest College

Kim Chaba, Instructor
Faculty of Foundational, Career, & Intercultural Studies
NorQuest College

Contact Information


LINC Program Page:
LINC at NorQuest College