MyMail

MyMail is NorQuest College's student email system. Your NorQuest email account is a way for you to communicate with NorQuest staff. You will be able to receive important notices from the college and you will also be able to communicate with your instructors through email.

After you apply to NorQuest College you will receive a letter with your username, password and instructions for signing in to MyMail.

• Go to the MyMail page
• Click on the Login button
• Enter your username and password exactly as displayed in your letter.
• Click on Sign In.
• You will need to change the temporary password after you log in for the first time. Your new password must have eight characters minimum, one special character (%?!@#), one number and one capital letter. Passphrases are encouraged. View more details.

When requesting help, make sure to have your student ID number, home address, and phone number available.

Phone:
780.644.6085

Email
computercommons@norquest.ca

In-Person
Computer Commons, Downtown campus, Room 2-111, Singhmar Centre for Learning

NorQuest College has computers available for students to check their email. Since the email service is available to you 24 hours a day, you can check your email anywhere you can use a computer that is connected to the Internet, not just at school.

You can contact Computer Commons. See Question 3 for contact information.

It is highly recommended that you log out and close all open browser windows when you finish using your email to protect your personal data. To sign out, click on your email address in the top, right corner of the MyMail page and click the Sign out button.

All email accounts have a limit of 7GB.

Yes.

You can forward your other email account to your MyMail account. To set this up:

• Sign in to MyMail
• Click on the Gear icon in the upper-right corner of the MyMail page
• Click on Settings
• Click on Accounts
• In the Check mail from other accounts (using POP3) section, click Add a POP3 email account you own
• Enter the full email address of the account you would like to see email for, then click Next Step
• Enter your password
• Decide whether to:
  • leave a copy of retrieved messages on the server
  • always use a secure connection when retrieving mail
  • label incoming messages
  • archive incoming messages
• Click Add Account
• Once your account has been added successfully, you will have the option of setting it as a custom From address. This allows you to compose messages in Gmail, but have them appear to be sent from your other email account. Click Yes to set up a custom From address

Your new MyMail account lets you automatically forward incoming mail to another address. Here is how to forward messages automatically:

• Sign in to MyMail
• Click on the Gear button in the upper, right corner of the MyMail page
• Click on Settings
• Click on Forwarding and POP/IMAP from the top menu
• Click on the Add a forwarding address button
• Enter the email address to which you would like your messages forwarded and click the Next button
• Click the Proceed button
• A confirmation email will be send to the forwarding email address, to activate you will need to open the confirmation email and click on the link in the email