Who are we?
At the Office of Student Judicial Affairs (OSJA), we are on a mission to inspire all members of the college community to create a safe, respectful, and inclusive learning environment. We work to reconcile relationships and restore balance and integrity in the college community.
Discover our commitment our mission, values and vision.
What do we do?
We provide dedicated office hours for students who want to reach out for guidance, advice, and information related to allegations of Academic Misconduct and Non-Academic Misconduct. We are here if you want to make a complaint or learn more about student rights and responsibilities. All meetings are confidential – we won’t talk to anyone without your authorization. If you have a question, please reach out.
How do you contact us?
- Book a meeting (in person or virtual)
- Send us an email – osja@norquest.ca
- Give us a call – 780.644.6490
Service information
Complaints
If you would like to discuss a complaint related to any process, procedure, or person at NorQuest, please book a meeting with us.
We provide a range of services related to complaints – from facilitating a resolution-based discussion to formalizing a documented complaint for investigation at the college.
Learn more about the complaint process
To discuss a complaint, please book with us today.
Non-Academic Misconduct (NAM)
The OSJA has the responsibility and authority to investigate and determine the outcome of non-academic misconduct situations. Please contact our office for additional information, osja@norquest.ca
Learn more about non-academic misconduct situations.
Academic Misconduct
If an instructor believes academic misconduct has occurred, the instructor will meet with student(s) involved and if necessary, make a submission to the OSJA through the student case reporting system, Advocate.
Learn more about academic misconduct.
Students will be contacted by the OSJA if a submission is received. Students have 5 working days to review and respond to the allegation of misconduct and by following the information provided by the OSJA. Students can seek procedural guidance from our office.
Grade appeals
Grade appeals are the responsibility of the academic program. The OSJA cannot reverse a grade. We can provide you with advice on the process.
Understanding the grade appeal process
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Student has reasonable cause to question a grade of an assignment, a test/quiz, an examination received in a class.
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Within 5 days of receiving the grade, the student should meet with the insturctor to discuss. The student may be accompanied by an attendant for any meeting.
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You can appeal for 3 reasons:
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error in calculation
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inconsistency with syllabus
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final grade does not contain all assignments
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Unresoved?
- Appeal to the Program Chair. The decision of the program chair is final.
If the grade appeal results in a changed grade, the instructor will initiate the grade change.
You can contact your program Academic Advisor to help you book a meeting with the Program Chair.
The Office of Student Judicial Affairs can help you prepare an appeal but it is up to you to bring the concern forward to the instructor and/or program chair.
A member of the Office of Student Judicial Affairs can accompany you to a meeting; however we are not able to advocate on your behalf. The Office of Student Judicial Affairs has no position in a Grade Appeal.
Consult this guideline for more information about the grade appeal process.
Resources
Integrity Matters: A Guide to Student Success
This course provides information and guidelines about the high academic integrity standards at NorQuest College. It has been developed for both new and continuing students. It is important to your studies because developing your academic integrity skills and learning how to prevent academic misconduct will ensure you have a positive learning experience.
Integrity Matters: A Guide to Student Success is a non-credit course that your instructor may use in your class, or ask you to complete through this link. There is no registration process, click and go!
Academic Integrity Workshop
You will be required to attend and complete this 1.5 hour workshop if you have received an Academic Misconduct ruling. You must register in the workshop within 3 months of the misconduct finding. Workshops are offered bi-weekly in-person and virtually. The online classroom is always the same. You must register before attending. You will be provided with registration information from the OSJA.